Qantas streaming app; great idea but teething issues

Recently I was able to put the Qantas entertainment app to the test. The app allows you to stream for free movies, shows, music and radio/podcasts on your device when you fly Qantas. The idea being passengers can use their own device to be entertained onboard a Qantas flight, here is my experience of this app:

You use the phones wifi and choose from either “Q Streaming 1” or “Q Streaming 2” so they do have two networks to help with load from the onboard NAS media sever. Once connected to the wifi network you open the app

Qantas streaming app home page

Its organised, clean and easily navigated. You can search categories easily, which is nice and they seemed to have a great range! unfortunately here is where it came undone, the media never loaded once selected…

Qantas streaming app issues

Qantas streaming app issues

Qantas streaming app issues

Qantas streaming app loading issues

I tried at different stages and on either of the 2 networks and no movie or show loaded.

I wasnt fussed on my 2 hour flight but had it been a several hour international transit it may have been different.

Back to the design of the app whenever the pilot spoke the app would I assume pause the content and it shows this notification

Qantas streaming app pilot announcement

As from these screenshots below you can see how well this app was designed, it shows lengths, descriptions, languages and has a favourites feature.

Qantas streaming app design

Qantas streaming app design

Qantas streaming app design

Whilst it is a pity I couldn’t actually load and watch anything in the Qantas entertainment app, the whole idea and the apps library has promise. From fresh movies and tv shows to radio and music the Qantas entertainment app if it can deliver content is a very simple and effective way for air travel entertainment.